L'ermitage - Franschhoek Chateau & Villas

Got upgraded to the honeymoon suite which was huge and the views were incredible. Location is great to walk into town. Hotel arranged taxis when required although a shuttle bus into town would be a good idea!

We were not happy with our first room which was not the lakeside accommodation we thought we had booked. The accommodation was 100% booked but Esme the receptionist was very helpful and we were transferred next morning to a lovely lakeside villa (31) in the older part with a beautiful setting looking across the lake to the mountains. Breakfast was good with a large selection to choose from and a choice of eating inside or outside by the lake. The villa was spotless and beds really comfortable. The staff were all lovely and any problems quickly sorted via WhatsApp with reception. The restaurant was only open for breakfast but it was only a 25 minute walk/5 minute car journey into the centre of town where there were plenty of restaurants and two excellent supermarkets for self catering. We had a full size fridge/freezer in the kitchen for storing any food etc. (and four dining areas in the villa). The bathrooms were lovely with so much storage in the dressing area. The decor may not have all been to our taste but we felt as if we were staying in a home rather than a hotel. We will definitely come back.

room size was an absolute bonus - plenty of space for all. plenty of cupboard space water was wonderfully hot :) we were extremely comfortable in the unit. surprised with the few little comforts found in the kitchen and fridge (coffee/milk etc) All staff we came into contact with were incredibly helpful and friendly - went out their way to make sure we were looked after. Ideal location, lovely area and surrounds

We stayed in a two room villa, which was very well appointed. Each room had it's own en-suite, and there was a dining room, a lounge and an enclosed balcony with day bed. I was amazed at how much space we had. The room came with a fully stocked kitchen, including dishwasher as well as an LG washer-dryer. Views were exceptional.

The villa was spacious and well kitted out. The rooms were a decent size with lots of cupboard. Beds incredibly comfortable. Staff were extremely kind and welcoming.